Refund Policy
At StartupBooks.com, we want you to be completely satisfied with your membership. Please review our refund policy below to understand how refunds are handled for each of our membership plans.
Refund Eligibility by Plan
1 Premium Monthly Plan ($3.99/month)
You may request a refund for your Premium Monthly subscription within 7 days of your initial purchase if you are not satisfied with our service. After this 7-day period, no refunds will be issued for the current billing period, but you can cancel your subscription to prevent future charges.
2 Premium Annual Plan ($29/year)
For our Premium Annual subscription, we offer a 14-day refund window from the date of purchase. If you're not satisfied with our service within this period, you can request a full refund. After 14 days, refunds are provided on a prorated basis at our discretion.
3 Lifetime Access Plan ($49 one-time payment)
The Lifetime Access plan is non-refundable. Due to the permanent nature of this access and its significantly discounted price compared to our subscription options, we cannot offer refunds for Lifetime Access purchases under any circumstances.
How to Request a Refund
If you are eligible for a refund based on the criteria above, you can request it by:
- Logging into your account and navigating to the "Billing" section
- Sending an email to with the subject line "Refund Request"
- Contacting us through our Contact Form
Please include the following information in your refund request:
- Your full name and email address associated with your account
- Date of purchase
- Reason for requesting a refund
Refund Processing Time
Once approved, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution:
- Credit cards: 5-10 business days
- PayPal: 3-5 business days
- Bank transfers: 5-7 business days
Special Note About Lifetime Access
Our Lifetime Access plan is offered at a significant discount compared to the long-term cost of our subscription plans. This special pricing is available with the understanding that all sales are final. By purchasing the Lifetime Access plan, you acknowledge and agree that it is non-refundable under any circumstances.
Cancellation Policy
Cancellation of subscription plans is separate from our refund policy:
- You can cancel your Monthly or Annual subscription at any time from your account settings
- When you cancel, you will maintain access until the end of your current billing period
- No partial refunds are provided for unused portions of your current billing period after the refund eligibility period has passed
- Cancellation of a subscription stops future payments but does not automatically initiate a refund
Contact Us
If you have any questions about our refund policy, please contact our support team at .
Last updated: August 11, 2025